FBM shipping from Türkiye: options, transit times and Amazon metrics

How does FBM from Türkiye work?

Your stock sits in your warehouse in Türkiye. When an order comes in, you pack it, hand it to a carrier and enter the tracking number in Amazon. The carrier files the export declaration in Türkiye; the parcel then clears customs in the US or the UK and is delivered to the customer. We cover the basic differences between FBA and FBM in a separate guide; here we focus only on shipping from Türkiye.

The upside of this model is that you can sell without holding stock in the destination country. The downsides are longer delivery times than domestic shipping, customs clearance for every parcel, and returns that travel back to a distant address. Each of the options below handles these three issues differently.

The options at a glance

There are four basic routes for FBM shipping from Türkiye. The table compares types of options, not companies; services within the same type can differ.

Shipping platforms based in Türkiye

These platforms don't fly their own aircraft. They bundle express couriers and economy services into one dashboard and make it easier to compare quotes and prepare documents. The details below are what the companies stated on their own websites on November 1, 2026. The list is illustrative, not a ranking or a recommendation.

• Navlungo: According to its website, orders from Etsy, eBay and some e-commerce platforms can be connected to its dashboard, export documents can be uploaded to the system, and economy, express and postal options are available. Its Amazon page describes sending stock to FBA warehouses; automatic import of Amazon FBM orders isn't listed on the site. The site gives no transit time for the US.
• ShipEntegra: According to its website, buyer and address details from several marketplaces, including Amazon, are imported into its dashboard, and it works with UPS, FedEx and TNT. In its article on US shipping, the company states 2–5 business days for its Smart Express service (parcels up to 1 kg), 5–7 business days for Economy and 2–4 business days for Express, and says no DDP processing fee applies to Smart Express during its launch period, with duties calculated separately. These are the company's own claims. The site doesn't make clear which Amazon marketplaces are supported or whether tracking numbers are written back to Amazon automatically; confirm with the company.
• Other platforms and the international services of domestic Turkish carriers: we left out companies whose e-commerce shipping to end customers in the US and the UK we couldn't verify on their own websites.

A direct express courier account

Express couriers are authorized to file the export declaration themselves in Türkiye. The seller provides the invoice and shipment details, and the carrier files the declaration. Highlights from the carriers' own pages:

• UPS Türkiye: With its Express Export service, an export label goes on the parcel, the shipment is moved to the export warehouse at Istanbul Airport, and the declaration is emailed to the shipper. Required documents include an export information form, a Turkish invoice and a commercial invoice in English. The value and weight limits on that page may reflect an older rule; confirm the current limit with UPS.
• DHL Express Türkiye: Its e-commerce guides describe the simplified export route for small shipments. It offers the MyDHL+ portal for shipping, MyGTS for customs, and software it says integrates with e-commerce platforms. Ask DHL whether a direct Amazon integration is available.
• FedEx Türkiye: According to its exporters page, FedEx can file the simplified export declaration without a power of attorney up to certain value and weight limits, and asks for the e-archive invoice to be uploaded when the shipment is created. Shipments above the limits need the company's own customs broker.
• In common: express couriers offer speed and detailed tracking, but pricing depends on volume and your agreement, and opening an account requires company details. Get rates directly from the carrier as a dated quote.

Postal service: PTT

PTT, the Turkish postal service, ships abroad with three main products. According to its website, PTT files the customs declaration itself for commercial priority mail and commercial parcels, and emails the declaration number on request; that number can be used for VAT refunds.

• APG (priority mail): delivered to 110 countries under bilateral agreements, with electronic tracking data exchanged with 90 countries. Commercial APG accepts e-commerce goods up to a set value with no extra charge.
• Postal parcels: commercial shipments are accepted the same way, with a lower value limit.
• TURPEX: PTT's express product; commercial goods and samples up to 110 cm per side and 60 kg can be sent and tracked on its website.
• PTT's pages don't state delivery times. How detailed the tracking looks in the US or the UK depends on the destination postal operator, which can affect your tracking metric in Amazon.

The journey of an FBM order from Türkiye

Handling and transit time settings in Amazon

According to Amazon's FBM page, handling time, transit time and capacity limits are set through shipping settings and templates in Seller Central, and you must confirm shipment within your stated handling time. The delivery date shown to the customer is calculated from the sum of the two.

According to an Amazon staff reply on the seller forums, the on-time delivery requirement is the same for all sellers, and international sellers can set longer transit times to allow for overseas delivery. In practice, that means entering a realistic range that includes customs delays, not the shortest time the carrier advertises.

• Set handling time to how long it really takes you to hand the parcel to the carrier, allowing for weekends and public holidays.
• Base transit time on the actual delivery times you've seen with your service over recent weeks; treat the carrier's claim as a starting point, not a ceiling.
• Use separate templates for the US and the UK; times and rates differ by country.
• Extend times ahead of peak season (November to December), when carriers and customs may slow down.
• We cover the targets for late shipment, pre-fulfillment cancellation, valid tracking and on-time delivery in our Account Health guide.

Tracking numbers and carrier selection

When you confirm shipment, you pick the carrier from Amazon's list and enter the tracking number. Amazon doesn't publish a single public carrier list; the list in Seller Central depends on your account and ship-from location. For a carrier that isn't listed, you can choose "Other" and type the carrier name, but tracking updates may not reach Amazon automatically in that case.

According to an Amazon staff post on the seller forums, Amazon recommends integrated carriers for the valid tracking rate (VTR), and the same post lists international shipments from outside the US and China among the exemptions. That post is about two years old; check the current wording in Seller Central to see whether the exemption still applies to your account.

• If you use a shipping platform, ask in advance whether the tracking number to enter is the platform's or the underlying carrier's, and under which carrier name.
• The tracking number should resolve in the carrier's system as soon as you enter it in Amazon; otherwise the customer and Amazon see no information.
• On your first orders, check manually that tracking shows up correctly in the Amazon order details.

Returns: US and UK

Returns are the most overlooked part of shipping from Türkiye. Responding to return requests within 24 hours applies to every FBM seller; what changes is where the item goes and who pays for the label.

• US: According to Amazon, for sellers with a return address outside the US, Amazon's international return policy applies and customers don't receive Amazon's prepaid return labels. Sellers can upload their own prepaid labels or set a returnless refund rule in their return settings; for low-value international returns, Amazon may issue a returnless refund itself.
• A US return address: Amazon's Returns Provider program connects sellers without a US return address with service providers that receive returns at their own US warehouses. The customer then makes a prepaid return to a domestic address.
• UK: According to an Amazon forum announcement, sellers shipping from outside the UK are asked to offer a returnless refund or a UK return option; if a UK return address is set, Amazon generates a prepaid label. Thresholds and deadlines have changed over time, so check the current rule in Seller Central.
• Cost: for many products, return shipping to Türkiye can come close to the item's value. A returnless refund may make sense for low-priced items and a US or UK return address for higher-priced ones; run the numbers per product.

Export declarations and customs, briefly

For small commercial shipments, the export declaration is filed under a simplified procedure, known in Türkiye as ETGB, by an authorized carrier on the seller's behalf. Sellers are usually asked for an e-archive or e-invoice, a commercial invoice in English and the carrier's shipment information form. Keep the declaration number for VAT refunds and e-export support applications.

The value and weight limits for this procedure changed in late 2025 and early 2026, and company pages still show different figures. That's why we don't quote numbers here; confirm the current limit in writing with your carrier.

On the import side, the US has suspended duty-free entry for low-value shipments (de minimis) for all countries since August 2025. That means every FBM parcel may be subject to duties and processing fees. Whether you pay the duties (DDP) or the customer pays on delivery (DAP) directly affects the customer experience. We cover customs duties, DDP and DAP in a separate guide, and our e-export support guide explains where declaration documents fit into a support application.

An alternative: move stock to the US first

Once sales become steady, moving stock to the US in bulk is often more predictable than clearing every parcel through customs one by one. There are two ways to do it:

• A US third-party warehouse (3PL) with FBM: orders ship from inside the US and delivery times approach domestic shipping. Options such as Amazon's discounted label service (Buy Shipping) and Seller Fulfilled Prime only become relevant in this model.
• FBA and MCF: if the stock is in an Amazon warehouse, Amazon ships the orders, and orders from your other sales channels can be filled from the same inventory through MCF. Our single inventory, multi-channel guide covers this model in detail.
• According to news reports, Amazon Türkiye announced the SEND program in September 2026 to make it easier for Turkish sellers to send stock to Amazon warehouses in the US from within Seller Central. It's for bulk inventory shipments, not individual customer orders, and Türkiye doesn't yet appear as an origin on Amazon's program page, so check the terms in Seller Central.
• A mixed model: testing a new product with FBM from Türkiye and moving stock to the US in bulk once demand builds keeps inventory risk low at first.

Checklist before you start

• Have you measured actual delivery times to the US and the UK with a few test shipments through your chosen carrier or platform?
• Under which carrier name will tracking be entered in Amazon, and does it show up correctly?
• Do the handling and transit times in your shipping template allow for customs delays?
• Will parcels ship DDP or DAP, and are duties built into your pricing?
• Is your return route set: returnless refund, a prepaid international label or a return address in the destination country?
• Are the invoices and documents your carrier requires ready, and are declaration numbers archived for VAT refunds?
• Is your product in a category that's restricted or needs extra documents in the destination country (cosmetics, food, supplements, products with batteries)?