ASIN reactivation and listing issues
Deactivated, blocked or incorrectly displayed product pages hit your sales directly. We find out why the listing is blocked and prepare your reactivation request with the required documents and fixes.
Who is this for?
- Sellers with inactive or suppressed products
- Sellers facing restricted product rules or requests for safety/compliance documents
- Sellers notified of a listing policy violation
- Sellers with incorrect product page details or category problems
What we do
Identifying the cause
We determine whether the block stems from pricing, content, category, compliance documents or a complaint.
Documents and corrections
We list the compliance documents, test reports or content fixes required.
Reactivation request
We prepare a clear, evidence-based reactivation request.
How it works
- 1You share the affected ASINs and notices.
- 2We identify the cause and next steps for each ASIN.
- 3We confirm scope and fees in a written proposal.
- 4We prepare the fixes and requests.
- 5We track the outcomes with you.
What we don't do — and don't promise
- We do not guarantee reactivation or a timeframe; the decision rests with Amazon.
- We never use fake test reports or documents, or documents issued for a different product.
An independent consulting platform, not affiliated with, partnered with or authorized by Amazon. Learn more
Frequently asked questions
Why isn't my product page showing?
Missing or incorrect information, a pricing alert, restricted product rules or a complaint can all cause this. We pinpoint the cause from your Seller Central notices.
Does each ASIN need a separate request?
Often, yes, but products affected by the same issue can be handled together. We'll know once we see your case.
Which documents are required for category approval (ungating)?
It varies by category. Recent invoices from an authorized supplier, product photos and category-specific safety or compliance documents are usually requested.
What is the Buy Box, and what affects eligibility?
It's the featured offer on a product page. Amazon considers price including shipping, delivery speed and reliability, order experience and stock availability. It doesn't disclose how these are weighted, and no one can know in advance whether you'll win it.
Related services
Tell us about your case — we'll assess it.
Once we've reviewed your file, we confirm the scope and fee in a written proposal.